Thread: cs7000 proloader lost

If you don't have a usb port (as I indicated in the other thread you posted), your norton antivirus may well be blocking it. I had that problem with McAfee, it kept telling me there was a virus and wouldn't let me open it. I had our IT people at my office check it and it was clean. What you need to do is temporarily disable Norton. You should be able to do that by clicking on the Norton icon and going to its control panel. Just turn it off for 15 or 20 minutes (if you can set that like in McAfee). Once you download and update your box, you can turn Norton back on. The pain is, each time you need to update, you will have to do this. Your best bet is to update your 7100 using the jump/flash drive in the usb port.

Originally Posted by woodgal

Could someone please tell me how to download the cs7000 proloader so i can put the new fix in my box. I went to download and it was gone from my desktop, I installed norton don't know if this has anything to with it or not. I am not to good on the computer
Thanks for your help in advance

Woodgal
PS I have a coolsat71000

Why not try to download the loader again from this site the norton will ask if it is trusted site & you say yes & that should be the end of that .. it might even ask that every time you open it but long as it works give it a try ......Updated loader for 6100,7000,7100