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Thread: How come my Canon camera won't upload photos to my computer?

  1. #1
    Junior PBP Member PBP New Member Rank 4 JerBaak's Avatar
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    Default How come my Canon camera won't upload photos to my computer?

    My camera is a Canon SD800 IS Powershot. I cannot upload the pictures in the memory card to my computer via the USB cable. How can I fix this? What is the problem? My computer uses Window XP Home Edition.

  2. #2
    Probationary PBP Member Pey's Avatar
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    Default How come my Canon camera won't upload photos to my computer?

    There may be USB ports in the front and rear of your computer. Try the one you are not using now and you may have success. Also, install any software that came with your camera and turn the camera on in Review Mode.There is an option in the Control Panel or Yahoo Messenger, Preferences (Calling & Audio) to select back or front USB and Audio inputs. If you can find this place you may be able to choose the one you want to use, but until then just use the one you are not using now.If you still have trouble, the following information describes a better way to move/copy photos to and from a computer or memory card.Just received some pictures in an e-mail which I moved to the computer. Then copied these pictures to a memory card and could view them on my camera or show on TV.If your computer has memory card slots, find the correct slot and copy pictures from the memory card to the computer.If there are no memory card slots on your computer or the slots don't work with your memory card, purchase a Targus card reader at Walmart for $8.88 or another brand for less at Ritz/Wolf/Kit camera. Also, they do 3½ x 5" digital prints for 6¢ each on Tuesday and Wednesday.CAUTION To prevent memory card corruption, keep batteries charged and don't delete. Wait for lights to stop flashing then turn camera off before removing memory. For card readers, double click Safely Remove Hardware. Select, then click Stop and OK.After you have the memory card plugged in, go to My Computer and open the memory card, select the picture you want to copy, and then copy to the My Pictures folder under My Documents under Documents and Settings.If you have trouble with this, it may be easier to right click on Start and then left click Explore. Find and select the picture you want to copy and then at top left, click the X next to Folders to see a place to select Copy Files. Now select the My Picture folder. Make and select a sub folder then click Copy.You can also copy from the computer to a memory card. Have just been playing with this and found that it works really well, but you should first format the memory card in the camera because it adds files to the card you will need.Next, take a picture of something with the camera.Place the memory card in the card reader and go to My Computer. Open the memory card and you should see a folder on the left (DCIM) that has your picture. Do not open the MISC folder on the right.Double Click on the DCIM folder and you should see another folder e.g.,100HPM417, which includes the name of your camera. Double Click on that folder and you should see the picture you just took.When you copy from the computer to a memory card, that is the folder where your pictures must be copied. You may only be able to copy one picture at a time.One last thing, the file names of your pictures must not have any additional letters or those pictures will not be seen by the camera. Also, the file name format must match the file name of the picture you took e.g., HPIM1903. Rename files to the same format as your camera photos.If you have trouble with this, it may be easier to right click on Start and then left click Explore. Find and select the pictures you want to copy and then near the top left, click the X next to Folders to see a place to select Copy files. You can then select the memory card folder e.g.,100HPM417, that you clicked to see the picture you took and click Copy.Click this link for other camera tips and complete instructions on cleaning camera and battery electrical contacts. http://www.google.com/base/a/4210404/D13701973093918363271

  3. #3
    Probationary PBP Member XOXO's Avatar
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    Default How come my Canon camera won't upload photos to my computer?

    I'm not sure why... my camera did this too... sometimes it would work, sometimes it wouldn't.I ditched the USB cord and bought myself a card reader. It works 100% of the time now.

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