i know you don't want a "server upgrade" excuse, but quite honestly, we upgraded. The upgrade took a while to get established, then, it wasn't sufficient enough so we had to wait and upgrade once again to a brand new completely different server that could handle the load of the amount of traffic that we receive. Then it was upgraded 2 more times. Issues are still being worked out. If we knew this was still happening to you we would have looked into it much sooner than this. Thanks for letting us know and we'll fix it. Because if it's happening to you, it's happening to others as well. If nobody tells us, then how are we supposed to know there is a problem? We're still "tweaking" the server to solve these issues and now that we know there is still an issue with access to the site, we'll take care of it ASAP.