the support has been drop by Norw ....I suggest you upgrade to a newer model...
I suggest viewsat lite models or cw 700 or cw 650 very inexpensive under $100.00..
but you should check around with your friends.....or site's ....It's really up to you but the models about fixes come out fast for them with in hours.......
But soon we will be moving to Nagra3 and who knows how ....that will be handle.. if you can wait till that transition goe's threw...and see what happens.