On a viewsat ultra.. you can go into installation and down to channel scan.. select the correct TP you want to scan the channel for. and scan it.. if you are on the correct sat setting.. and selected the correct TP for that channel and you have a strong signal on the Q(quality) meter.. it should scan the missing channel in.. you can find out what TP the channel is on. by going to lyngsat.com and selecting packages----America and then the appropriate satellite and provider for that Sat.. and pay attention to where SID is.. that is your Channel #..... good luck.. txsgent