Viewsat 9000hd no video or audio

doni

New member
Hi,

I have a viewsat 9000hd and it was working fine until a few days ago. I am getting "no video or audio" at the bottom of the screen and all but the food channel is working. I tried manually turning it off and on from the back, I also tried reloading the 6/23 file and updating the serial software and I am still getting the same message.

Is anyone else experiencing this problem? How can I fix it?

thanks
 

Magicone

New member
Hi. Can u ping the following from a computer on the same network as your dongle?

"
C:\Documents and Settings\Owner>ping vslive.sytes.net
"
Pinging vslive.sytes.net [69.65.19.117] with 32 bytes of data:

Reply from 69.65.19.117: bytes=32 time=66ms TTL=51
Reply from 69.65.19.117: bytes=32 time=64ms TTL=51
Reply from 69.65.19.117: bytes=32 time=64ms TTL=51
Reply from 69.65.19.117: bytes=32 time=63ms TTL=51

Ping statistics for 69.65.19.117:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 63ms, Maximum = 66ms, Average = 64ms

This was the site at one time. I do not think it has changed.
If you do not get a reply. Reset you router. The site is up.
 

doni

New member
Hi,

thanks for the reply. I can in fact ping to that site i get the following:

C:\Documents and Settings\Doni>ping vslive.sytes.net

Pinging vslive.sytes.net [69.65.19.116] with 32 bytes of data:

Reply from 69.65.19.116: bytes=32 time=28ms TTL=54
Reply from 69.65.19.116: bytes=32 time=29ms TTL=54
Reply from 69.65.19.116: bytes=32 time=31ms TTL=54
Reply from 69.65.19.116: bytes=32 time=29ms TTL=54

Ping statistics for 69.65.19.116:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 31ms, Average = 29ms

And the viewsat is still giving me the same message, and it's not working
 

doni

New member
Hi,

thanks for the reply. I can in fact ping to that site i get the following:

C:\Documents and Settings\Doni>ping vslive.sytes.net

Pinging vslive.sytes.net [69.65.19.116] with 32 bytes of data:

Reply from 69.65.19.116: bytes=32 time=28ms TTL=54
Reply from 69.65.19.116: bytes=32 time=29ms TTL=54
Reply from 69.65.19.116: bytes=32 time=31ms TTL=54
Reply from 69.65.19.116: bytes=32 time=29ms TTL=54

Ping statistics for 69.65.19.116:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 31ms, Average = 29ms

And the viewsat is still giving me the same message, and it's not working

EDIT: sorry for the double post
 
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