I heard that this kind of cartridges use a smart chip which allow only authentic HP cartridges to be used.Can i solve the problem by installing different drivers for the printer?Or can i reset the ink level for cartridges from windows?I use Black 300 cartridge.
I had the same problem with my HP when I tried universal ink refills.I could not print anything if I used the printer directly but if I scanned and then printed through my computer it would print.The only way I could print directly was to use the correct printing cartridges.Good luck.
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