I've been having problems from the start with my Pansat 2700a. I've never been able to get a ton of stations, but enough to keep me . from what little I know, I think it's the key that's what isn't allowing me to get everything. I found a key updater program that appears to work ok on my windows vista home machine, but it doesn't have a serial port. so i use an older notebook that's currently running windows 2000. the windows 2000 machine won't run the key updater program but windows vista does. does anybody know anything about this program???? it's called key update version 8.4.8.